The Best Service Achiever Award acknowledges service staff in Al Masaood Automobiles and Industrial Divisions who have acted as ambassadors for their departments. In their work, they have facilitated the function of the service centre to ensure high level customer satisfaction.
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About
The Best Service Achiever Award acknowledges service staff in Al Masaood Automobiles and Industrial Divisions who have acted as ambassadors for their departments. In their work, they have facilitated the function of the service centre to ensure high level customer satisfaction.
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Eligibility
The winners of this award are aftersales service employees in Al Masaood Automobiles or Al Masaood Industrial Divisions.
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Criteria
The Best After-Sales Service Achievers have all made a significant impact on their businesses by one or more of the following:
- Scoring high in their performance appraisals and customer satisfaction index.
- Positively contributing to the division’s net promoter score.
- Recording high performance in the division’s incentive scheme.
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Nomination Process
Candidates will be nominated by Service Department Heads, who will provide justification, reasoning, and performance stats & figures for each.
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Judging Panel
9 winners will be chosen for this Award. The decision is based on performance, and made by the employees’ Line Manager, HR, GM, and CEO.
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Application Deadline
Fully completed Nomination Forms should be submitted on the website by 19 October 2024.